File sizes and formats

In order to print an image as a canvas print, the quality and resolution must be sufficiently high.

A good guideline is that the image must have at least 1 pixel for every millimetre of the print. For example, if you want a canvas print 150 x100 cm (or 1500 x 1000 mm) in size, your image should be at least 1500 x 1000 pixels (1.5 megapixels).

We accept all image formats including tif, jpg, png, eps and pdf. Tif, jpg and png formats can be handled in our automated flow. Other file types, or files that are too large, require manual handling. To get personal assistance, please enter your contact details after uploading your image. It is important that you send your image as an image file and not a text file. If you send your image in a Word document, the quality will be very poor.

If you want us to check your image manually, go to “Personal assistance please” after uploading your image.

Questions? Send us an e-mail at customerservice@photowall.com.